Privacy Policy
At Liyana, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.
Information We Collect
When you browse our website, place an order, subscribe to updates, or contact our support team, we may collect personal information such as your name, email address, phone number, billing and shipping details, payment-related information, and order history. We may also collect information you voluntarily provide through forms, customer service requests, and other interactions with our website.
How We Use Your Information
The information we collect is used to provide a smooth and personalized shopping experience. This includes processing and delivering orders, communicating order updates, responding to inquiries, improving our products and services, managing customer support requests, and sending promotional communications when you have chosen to receive them.
Payment Security
We take payment security seriously and work with trusted payment providers to ensure secure transactions. While payment information is required to complete purchases, sensitive payment details are processed through secure systems and are not stored on our website servers.
Cookies
Our website may use cookies and similar technologies to enhance user experience, remember preferences, analyze website performance, and improve functionality. These technologies help us better understand how visitors interact with our website and allow us to provide a more efficient browsing experience.
Sharing of Information
Liyana does not sell, rent, or trade personal information to third parties. Information may only be shared with trusted partners and service providers who assist with payment processing, order fulfillment, delivery services, website maintenance, and other essential business operations. These parties are required to protect your information and use it only for the services they provide.
Data Protection
We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss. While we strive to maintain the highest standards of security, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to external websites for your convenience. Once you leave our website, we are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage users to review the privacy policies of any external sites they visit.
Your Rights
You have the right to request access to the personal information we hold about you, ask for corrections to inaccurate information, request the deletion of your data where applicable, and opt out of marketing communications at any time. We will make reasonable efforts to respond to such requests in accordance with applicable laws and regulations.
Changes to This Policy
Liyana reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and the revised version will become effective immediately upon publication.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact our customer support team through the Contact Us page. We will be happy to assist you and address any concerns you may have.
Liyana
Premium Fashion & Lifestyle Brand
Pakistan